Benefits of Systems Integration

Sometimes it's useful for a system to exchange data with, or use the functionality of a third-party product or service. For example, a service might:

  • Process credit card payments for a website
  • Return a list of addresses in response to the submission of a postcode on a website
  • Command a warehouse system to print postage labels and process stock when an order is received on another system
  • Send a text notification to a customer when an order status is updated by a courier

By this means, it's often possible to greatly extend the functionality of a system, remove manual processes, and reduce errors.