VeloxServ
VeloxServ enable businesses and ISPs to access and resell reliable, high-speed connectivity with seamless integration across different providers.
Design & Develop New Telecoms Customer Portal
After being recommended by another customer, SiteCenter were delighted to be requested to architect, design and develop a fully bespoke new customer-facing portal for VeloxServ. In this very challenging project, we successfully integrated the vastly different APIs of multiple telecoms providers into a single order process that resulted in an easy-to-use and seamless experience for VeloxServ's wholesale customers. The portal also included automated order updates, a messaging system, CRM features and is secured with Cisco Duo's two-factor authentication (2FA).
Integrate Ideal Postcodes & Xero APIs with Website
VeloxServ approached us to further enhance their customer portal with the integration of several third-party APIs. The Ideal Postcodes API allows the Unique Property Reference Number (UPRN) for all addresses to be retrieved and used in interactions with telecom company APIs and allows their customers to more easily look up addresses. Integration of the Xero Accounting API allows for the automatic adding of new customers, the updating of existing customers where appropriate and the generation of new invoices for new orders on a monthly basis.
Develop & Document Internal API for Sales Portal
The VeloxServ customer portal's USP is the way that the widely different APIs of many telecoms providers are combined into a single order process for their wholesale customers. To take this to another level, VeloxServ commissioned SiteCenter to develop an API for their own systems so that those customers can interact with the order process using their preferred method. We developed a RESTful API that made nearly all portal features available to approved customers and authored highly detailed documentation to accompany it.
