We will be honest about what we think will benefit you and your business, and how we can help you. We will never sell you a solution that we don't think will benefit you, and if we don't think we can meet your expectations we will not accept a project. Our project fees are agreed prior to commencement with no hidden fees, and will not change as long as the project specifications do not change.
You will work with a single, dedicated account manager who will listen to your vision, discuss your requirements and identify the best solution for your budget. We will patiently guide you through every step of the process and are always happy to offer advice and suggestions to ensure the success of your project. We will also keep you regularly updated about the progress of your project.
Our friendly UK-based team of experts are committed to providing a fast, friendly and efficient service and are always available to answer any questions you might have. We will normally answer your calls immediately and reply to your emails within just a few hours, and can be available outside office hours as required, especially when working with international customers. We also recognize that many of our customers are new website owners and may need extra help (with non-technical explanations).
All our website and mobile app customers benefit from unlimited design revisions, guaranteeing complete satisfaction. And unlike most other providers, we understand that you may want to make further minor changes (even after launch), and we are usually happy to accommodate these at no extra charge. And in the very unlikely event that you discover a bug or error at anytime in the future (not related to a third-party service or host), we will continue to promptly fix these for free.